The facebook page for Esurance welcomes remarks and comments from all their customers. Positive or negative they want to keep in touch and hear from you. They think all conversation, whether it’s good or bad, is valuable to someone. Someone wants to know exactly what that person is posting so they respond to it and leave it there. It’s a new twist on customer service and I like it!
Esurance, which was recently acquired by Allstate, does their quotes online. The internet is available 24/7 and so is Esurance. They know that not everyone will get the lowest rate, those that do are usually rate shopping and switching for the first time. However, they will do everything that they can to find all the discounts that maybe you’ve not thought of. Every little bit of discount can help in this time of the recession.
Their new quote is “Insurance for a Modern World”. Our world is ever evolving and changing. Their goal is to offer the transparency that is needed to gain the trust of their customers. With their conversations on facebook and their blog posts reaching out to their customers they think that they will be able to be the insurance in this modern world. You can even get quotes and watch helpful videos on their facebook page. Next time you are in the market for new car insurance make sure you check out Esurance. Even if you’re not in the market check and make sure you are getting the lowest quote for insurance. It doesn’t hurt to check. We think Esurance has what you’re looking for. You can thank me later!